top of page

Platform Terms & Conditions

Software Services, Distribution, White-Label, and Consumer Booking Terms.

Effective Date:     June 1st, 2024

Last Updated:         March 15th, 2026

These Terms apply to the TripFusion platform, Vacayou marketplace, GolfPass Travel, and Troon Golf Vacations implementations, and all Company-powered white-label deployments.

The terms apply to business customers, partners, and authorized users who access or deploy the Company’s booking technology and travel marketplace services. By accessing or using the Services, Customer agrees to be bound by these Terms and any applicable Order Form governing the commercial relationship between the parties.

 

These Platform Terms & Conditions (“Terms”) govern the access to and use of the software platform, booking technology, white-label booking pages, APIs, distribution services, consumer booking services, and related technology and support services operated by WWSG Travel, Inc. d/b/a Vacayou and/or TripFusion (“Company,” “we,” or “our”).

These Terms apply to:

  • entities purchasing software or services from Company (“Customers”);

  • businesses deploying white-label booking pages or booking engines powered by Company;

  • partners accessing or distributing inventory through the Company platform;

  • end users booking travel experiences through the platform (“Consumers”); and

  • any website, platform, or distribution channel that integrates or accesses the Services.

By executing an Order Form with Company, using the Services, or accessing a Company-powered booking page, you agree to these Terms.

If an Order Form, Statement of Work (“SOW”), or Service Level Agreement (“SLA”) is executed between Company and Customer, those documents are incorporated into and governed by these Terms.

 

1. DEFINITIONS

To clarify the scope of these Terms, the following definitions apply:

“Services” means the software-as-a-service platform and related technology provided by Company, including, without limitation:

  • TripFusion booking technology

  • Vacayou travel and wellness platform

  • GolfPass Travel implementations

  • White-label booking pages

  • Booking engines and widgets

  • APIs and integrations

  • Content and inventory distribution tools

  • Administrative dashboards

  • Data analytics and reporting

  • Support services and implementation services

“Customer” means the business entity entering into an Order Form or other agreement with Company to access or deploy the Services.

“Authorized Users” means individuals authorized by Customer to access the Services on its behalf, including employees, contractors, agents, or representatives.

“Consumers” means end users or travelers booking accommodations, golf tee times, packages, or other travel experiences through the platform.

“Suppliers” means independent third-party travel service providers, including, without limitation:

  • golf courses

  • hotels and resorts

  • spas and wellness providers

  • transportation providers

  • tour and experience operators

  • other providers of travel or leisure services

 

“White-Label Pages” means consumer-facing booking pages or booking interfaces powered by Company but branded for or presented under a Customer or partner's branding.

“Approved Channels” means websites, domains, applications, or distribution channels that are specifically approved in writing by Company for deployment of White-Label Pages or other Company-powered booking experiences.

“Order Form” means the ordering document executed between Customer and Company that specifies the Services, pricing, and service term.

2. SOFTWARE SERVICES

 

The company provides a hosted software platform that enables Customers to configure, distribute, manage, and facilitate travel booking experiences through digital channels.

Subject to Customer’s compliance with these Terms and the payment of applicable fees set forth in the applicable Order Form, Company grants Customer a limited, non-exclusive, non-transferable, non-sublicensable license, during the applicable service term, to access and use the Services solely for Customer’s internal business purposes and in connection with the marketing, distribution, and sale of travel-related offerings.

The Services are delivered as a hosted software-as-a-service (SaaS) platform and may include, without limitation:

  • configuration and management of booking experiences and offers

  • deployment of white-label booking pages and partner booking interfaces

  • connections to third-party supplier inventory and reservation systems

  • packaging of travel components (including, for example, hotel accommodations, golf tee times, spa services, or other experiences)

  • booking transaction processing and workflow management

  • integrations with third-party systems, APIs, and distribution partners

  • reporting, analytics, and operational dashboards

  • implementation assistance, support services, and platform maintenance

The Company may host, operate, and maintain the Services on infrastructure controlled by the Company or its third-party service providers.

The Company may, from time to time, enhance, modify, update, replace, suspend, or discontinue features of the Services to improve functionality, security, reliability, or performance, or to comply with legal or operational requirements. Such modifications may include updates to integrations, booking flows, user interfaces, APIs, or system architecture.

The Company will use commercially reasonable efforts to ensure that material changes do not substantially degrade the core functionality of the Services provided to Customer during an active service term.

Customer acknowledges that certain components of the Services may rely on third-party systems, integrations, or data sources, and the availability or performance of those components may be affected by the performance or availability of such third-party systems.

Nothing in these Terms grants Customer any ownership rights in the Services, and Company reserves all rights not expressly granted.

3. INDEPENDENT CONTRACTOR RELATIONSHIP

The company and Customer are independent contractors.

Nothing in these Terms, the Services, or any Order Form shall be deemed to create any partnership, joint venture, agency, franchise, employment, fiduciary relationship, or other similar relationship between the parties.

Neither party has the authority to act for, bind, or commit the other party in any manner.

Without limiting the foregoing:

  • Customer may not represent that it is an agent, partner, or representative of the Company.

  • Customer may not enter into agreements, commitments, or obligations on behalf of the Company.

  • Customer may not sign contracts, booking agreements, supplier agreements, or other legal documents on behalf of the Company.

  • Customer may not represent to any third party that it has the authority to negotiate, modify, or approve terms for the Company.

 

Customer’s use of the Services does not grant Customer any authority to represent that it owns, operates, or controls the Company’s platform technology.

 

All booking technology, white-label pages, APIs, and related platform components remain the Company's property and are operated by the Company.

 

Customer shall not represent to any Supplier, partner, or consumer that it has authority to negotiate, approve, or execute agreements on behalf of the Company.

 

Customer may not use the Services or any White-Label Page as a shared booking engine for multiple third-party businesses, properties, golf courses, or destinations unless expressly authorized by the Company in writing.

 

4. PLATFORM ROLE & TECHNOLOGY SERVICES

The company operates a software platform that enables the marketing, distribution, packaging, and booking of travel-related services and experiences.

The Services provide technology infrastructure and booking tools that allow Customers, partners, and Consumers to search, view, package, and book travel offerings made available on the platform.

The company maintains commercial relationships with independent travel service providers (“Suppliers”) whose inventory and services may be displayed, marketed, and booked through the Services.

Suppliers may include, without limitation:

  • Travel suppliers

  • Property Management Systems

  • Spa and Activity Management Systems

  • Central Reservations Systems

  • Global Distribution Systems 

  • Channel Managers

  • Golf courses

  • Independent hotels and resorts

  • Transportation providers

  • Spas and wellness providers

  • Tour and experience operators

  • Other providers of travel and activity-related services

 

While Company maintains relationships with Suppliers and facilitates bookings through the platform, Suppliers remain solely responsible for providing and fulfilling the travel services offered through the Services.

The company’s role is limited to:

  • providing booking technology and digital booking interfaces

  • enabling the display and distribution of Supplier inventory and content

  • facilitating the packaging of travel components (including accommodations, golf tee times, or other experiences)

  • facilitating booking transactions through the platform

  • enabling integrations with partner platforms and distribution channels

  • providing reporting, analytics, and operational tools associated with the Services

 

The company does not control the operations, policies, pricing, availability, safety standards, or conduct of any Supplier.

 

Suppliers are solely responsible for delivering the services they provide, including accommodations, golf tee times, transportation services, and other travel experiences booked through the Services.

 

The company is not responsible for any act, error, omission, cancellation, delay, injury, loss, or damage arising from services provided by any Supplier.

 

The company may facilitate bookings as a technology provider, marketplace operator, or booking intermediary, depending on the applicable booking channel or distribution arrangement.

 

5. B2B & B2B2C PLATFORM STRUCTURE

 

The Services operate in both business-to-business (“B2B”) and  business-to-business-to-consumer (“B2B2C”) models.

Under the B2B model, the company provides the Services to Customers and partners who use the platform to manage inventory, configure travel offerings, and distribute booking experiences.

Under the B2B2C model, the Services enable Customers, partners, and distribution platforms to present consumer-facing booking experiences powered by the Company’s technology.

Bookings facilitated through the Services may occur through a variety of channels, including, without limitation:

  • Vacayou consumer platform

  • White-label membership and employee travel platforms

  • GolfPass Travel and similar travel marketplaces

  • Troon Golf Vacations and other golf travel operators

  • Destination marketplace white-label implementations

  • White-label partner booking pages

  • Membership or loyalty program portals

  • Corporate travel or employee travel platforms

  • Other Approved Channels authorized by the Company

 

These booking environments may be branded for a Customer, partner, or distribution platform. However, all booking technology, booking engines, APIs, and related platform infrastructure remain owned and operated by the Company.

 

The presence of a Customer or partner brand within a booking experience does not grant such party any ownership rights in the Services or the underlying platform technology.

6. RESTRICTIONS ON USE

 

Customer and Authorized Users may use the Services only as permitted under these Terms and the applicable Order Form.

 

Customer and Authorized Users shall not, directly or indirectly:

  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services

  • replicate, copy, or recreate the Company’s booking engine, platform architecture, workflows, or functionality

  • develop, operate, or assist in the development of competing booking technology based on the Services

  • remove, obscure, or alter any proprietary notices, trademarks, or intellectual property markings associated with the Services

  • sublicense, resell, distribute, or otherwise make the Services available to any third party except as expressly permitted under these Terms

  • deploy, host, frame, embed, or otherwise place any White-Label Page on any website, domain, or digital platform that is not an Approved Channel

  • distribute or provide White-Label Pages to third parties without prior written authorization from Company

 

Any use of the Services outside the scope permitted by these Terms constitutes a material breach and may result in suspension or termination of access to the Services.

 

Customer may not permit any third party, including golf packagers, travel agencies, resorts, or marketing partners, to host, embed, or distribute a White-Label Page without the Company’s prior written approval.

Customer shall not analyze, reverse engineer, deconstruct, or otherwise attempt to derive the underlying workflows, algorithms, packaging logic, booking processes, or system architecture used by the Services for the purpose of developing competing technology or booking systems.


 

7. CUSTOMER RESPONSIBILITIES

Customer is responsible for the information, inventory, and content it provides or distributes through the Services.

 

Customer is responsible for ensuring the accuracy, completeness, and legality of all content, pricing, inventory, and information made available through the platform, including information relating to Suppliers.

 

Customer responsibilities include, without limitation:

  • ensuring the accuracy of pricing and inventory distributed through the dynamic booking channels

  • ensuring that Supplier descriptions, policies, and service details are accurate and up to date

  • complying with all applicable laws, regulations, and contractual obligations related to the use of the Services

  • maintaining the confidentiality and security of account credentials used to access the Services

  • ensuring that Authorized Users comply with these Terms

 

Customer must promptly correct any inaccurate, misleading, or outdated content that may affect bookings, Consumers, or Suppliers.

 

The company is not responsible for errors in pricing, inventory availability, or content provided by Customer or Suppliers.

 

The company reserves the right to suspend or remove inaccurate inventory, pricing, or content that may create booking errors or consumer confusion.

 

Customer Compliance with Laws

 

Customer agrees to comply with all applicable laws, regulations, and industry standards in connection with its use of the Services.

 

Customer shall not use the Services in a manner that violates applicable travel, consumer protection, payment processing, advertising, or data protection laws.

 

Customer is responsible for ensuring that any content, inventory, pricing, promotions, or offers distributed through the Services comply with applicable legal and regulatory requirements.

 

8. DISTRIBUTION OF INVENTORY

 

If distribution services are enabled under the applicable Order Form, Company may distribute Customer inventory and related content through the Services and through approved distribution channels.

 

Distribution channels may include, without limitation:

  • Vacayou consumer platform and related white-label partner platforms, including corporate white-label travel platforms

  • GolfPass Travel and similar travel marketplaces

  • White-label booking pages deployed for Customers or partners

  • Approved demand partners and distribution platforms

  • Marketing, promotional, or digital distribution channels operated by or integrated with the Services

 

Distribution may involve displaying Customer inventory within co-branded or partner-branded booking environments powered by the Services.

 

The company may add additional demand partners, distribution platforms, or marketing channels to expand the reach of the Services.

 

Where permitted under the applicable distribution arrangement, Customer may request to opt out of distribution through specific channels by providing written notice to Company.

 

The company may remove or suspend distribution through any channel if required for operational, legal, or technical reasons.

9. WHITE-LABEL PLATFORM TERMS

White-Label Pages are consumer-facing booking pages powered by the Company’s technology and branded for a Customer, partner, or distribution platform.

 

White-Label Pages, including the underlying booking engines, page architecture, workflows, APIs, and related technology, remain the exclusive property of the Company.

 

Customer receives only a limited, non-exclusive, non-transferable right to deploy and use White-Label Pages during the applicable service term and solely in connection with the Services.

 

Customer does not acquire any ownership rights in White-Label Pages or in the underlying platform technology.

 

White-Label Pages may only be deployed on Approved Channels authorized by the Company.

 

Customer may not host, deploy, distribute, sublicense, frame, embed, or otherwise make a White-Label Page available on any website, platform, or digital property that has not been approved by the Company.

 

Customer may not provide White-Label Pages to any third party, including golf packagers, travel agencies, resorts, golf courses, marketing partners, or other distribution partners, unless expressly authorized by the Company.

 

All booking technology, page design, booking flows, and related platform components used in connection with White-Label Pages remain owned and operated by the Company.

 

The presence of Customer branding on a White-Label Page does not grant Customer any ownership interest in the Services or the platform technology.

 

White-Label Pages may not be modified, replicated, or used as the basis for creating competing booking interfaces or technology.

 

Company reserves the right to disable or remove any White-Label Page deployed outside an Approved Channel.

 

Channel Circumvention and Unauthorized Distribution

 

Customer may not, directly or indirectly, distribute, sublicense, host, deploy, frame, embed, or otherwise make any Company-powered White-Label Page available on any website, platform, or digital property other than the Approved Channels expressly authorized by the Company.

 

For the avoidance of doubt, Customer shall not permit any third party—including without limitation any golf packager, travel agency, resort partner, golf course, marketing partner, affiliate, technology provider, or distribution partner—to host, deploy, embed, frame, or otherwise present a White-Label Page or Company-powered booking experience on their website or digital platform unless such use has been expressly approved in writing by the Company.

 

Customer may not circumvent these restrictions by routing traffic through another website, iframe, redirect, proxy, landing page, or other technical method that results in the White-Label Page being used by or for the benefit of an unauthorized third party.

 

Any attempt to distribute or deploy a White-Label Page outside the Approved Channels, whether directly or indirectly, shall constitute a material breach of these Terms and may result in immediate suspension or termination of the Services.

 

White-Label Ownership Clarification

 

White-Label Pages are branded deployments of the Company platform and remain fully owned and controlled by Company.

 

The use of Customer branding on White-Label Pages does not grant Customer any ownership interest in the platform technology, page architecture, or booking functionality.

Customer acknowledges that White-Label Pages are merely branded interfaces to the Company platform and do not constitute software or technology developed by or for Customer.

 

10. WHITE-LABEL CHANNEL RESTRICTIONS

 

White-Label Pages may only be deployed on Approved Channels authorized by Company.

 

Customer may not distribute, sublicense, or otherwise make a White-Label Page available to any third party without the prior written approval of Company.

 

Customer may not, directly or indirectly:

  • Place a White-Label Page on any third-party website, domain, or digital platform

  • Allow affiliates, marketing partners, agencies, or other third parties to deploy a White-Label Page

  • Provide a White-Label Page to golf courses, resorts, or other Suppliers for placement on their websites without express written permission of the Company

  • Allow golf packagers, travel agencies, or other intermediaries to deploy or host a Customer’s White-Label Page

 

Channel Circumvention and Unauthorized Distribution

 

Customer may not, directly or indirectly, distribute, sublicense, host, deploy, frame, embed, or otherwise make any Company-powered White-Label Page available on any website, platform, or digital property other than the Approved Channels expressly authorized by Company.

For the avoidance of doubt, Customer shall not permit any third party, including without limitation any golf packager, travel agency, resort partner, golf course, marketing partner, affiliate, technology provider, or distribution partner to host, deploy, embed, frame, or otherwise present a White-Label Page or Company-powered booking experience on their website or digital platform unless such use has been expressly approved in writing by Company.

Customer may not circumvent these restrictions by routing traffic through another website, iframe, redirect, proxy, landing page, or other technical method that results in the White-Label Page being used by or for the benefit of an unauthorized third party.

Any attempt to distribute or deploy a White-Label Page outside the Approved Channels, whether directly or indirectly, constitutes a material breach of these Terms and may result in immediate suspension or termination of the Services.

Company reserves the right to disable, suspend, or remove any White-Label Page deployed outside an Approved Channel.

 

11. PLATFORM OWNERSHIP

 

The Services, including the platform technology and all related components, remain the exclusive property of Company.

 

Company retains all rights, title, and interest in and to the Services and the underlying technology used to operate the platform.

 

Company intellectual property includes, without limitation:

  • platform technology and software

  • booking engines and booking logic

  • platform architecture and system design

  • APIs and integrations

  • workflows and operational processes

  • user interfaces and templates

  • analytics tools and reporting systems

  • documentation and technical materials

 

Customer receives only the limited rights to access and use the Services as expressly provided under these Terms and any applicable Order Form.

 

Nothing in these Terms transfers or assigns any ownership rights in the Services or the platform technology to Customer.

 

Customer retains ownership of the content, inventory, and information it provides to the Services, including Supplier descriptions, pricing, inventory data, and marketing materials.

 

Customer grants Company a limited right to use such content solely for operating, displaying, distributing, and facilitating bookings through the Services.

 

Any improvements, enhancements, or modifications to the Services developed through the platform's operation remain the property of Company.

 

12. DATA OWNERSHIP AND USE

 

Customer retains ownership of all data, inventory information, content, and materials provided to the Services by or on behalf of Customer (“Customer Data”).

 

Customer Data may include, without limitation:

  • pricing and inventory data

  • Supplier information and service descriptions

  • booking and transaction data

  • marketing content and promotional materials

 

The company does not claim ownership of Customer Data.

 

Customer grants Company a limited, non-exclusive right to access, process, store, display, and use Customer Data as necessary to:

  • operate the Services

  • facilitate bookings and transactions

  • distribute inventory through Approved Channels

  • provide reporting and analytics

  • support marketing, remarketing, and promotional tools made available through the platform

 

Company retains ownership of the platform technology used to operate the Services, including booking engines, APIs, workflows, software, and system architecture.

 

The Company may use aggregated, anonymized, or de-identified data derived from the operation of the Services for purposes such as improving platform functionality, analytics, benchmarking, and service optimization, provided that such data does not identify Customer, Suppliers, or Consumers.

 

Customer authorizes Company to share Customer Data with approved distribution partners, payment processors, and Suppliers as necessary to facilitate bookings and operate the Services.

 

13. FEES AND PAYMENT

 

Customer agrees to pay all fees described in the applicable Order Form.

 

Fees may include, without limitation:

  • subscription or platform access fees for use of the Services

  • implementation, onboarding, or setup fees

  • commission-based fees on bookings processed through the platform

  • distribution or transaction fees associated with bookings

 

The company may earn commissions or revenue share from bookings made through the Services, including bookings of Supplier inventory distributed through the platform.

 

The company will issue invoices in accordance with the applicable Order Form.

 

Unless otherwise specified in the Order Form, invoices are payable within thirty (30) days of the invoice date.

 

Late payments may accrue interest at the maximum rate permitted by applicable law.

 

The Company may suspend access to the Services if payment obligations remain outstanding after reasonable notice to the Customer.

 

Customer is responsible for all applicable taxes associated with the Services, excluding taxes based on the Company’s net income.

 

Commission structures applicable to specific distribution channels may be described in the applicable Order Form or partner agreement.

14. PAYMENT PROCESSING AND MERCHANT OF RECORD

 

Bookings made through the Services may be processed using different payment and settlement structures depending on the applicable booking channel or distribution arrangement.

 

The party responsible for processing consumer payments (the “Merchant of Record”) may vary by booking channel.

 

The Merchant of Record may be:

  • Customer

  • Company

  • The applicable Supplier

  • A third-party distribution partner or payment processor

 

The applicable Merchant of Record structure for a booking channel will be defined in the applicable Order Form, partner agreement, or distribution arrangement.

 

Where a third-party distribution partner or payment processor acts as the Merchant of Record for a booking, payment for such booking shall be remitted to Company immediately at the time of sale or in accordance with the applicable settlement terms, and Company will manage settlement with the applicable Supplier in accordance with the relevant Supplier agreement.

 

The company maintains commercial relationships with Suppliers and is responsible for managing the settlement of Supplier payments associated with bookings made through the Services.

 

The company may automatically deduct applicable commissions, fees, refunds, chargebacks, or other adjustments before remitting payment to Suppliers.

 

The company may process refunds, cancellations, or payment adjustments in accordance with Supplier policies, consumer protection requirements, or applicable booking terms.

 

The company may facilitate payment processing through integrations with third-party payment processors or distribution partners.

 

The company reserves the right to reconcile booking payments and adjust settlements to reflect cancellations, refunds, chargebacks, or pricing corrections.

 

15. CONSUMER BOOKING TERMS

 

Consumers may search for and book travel experiences through the Services.

 

Bookings may include, without limitation:

  • Golf rounds

  • Resort or hotel accommodations

  • Activities and other ancillary items 

  • Spa or wellness services

  • Travel packages

  • Travel and/or weather insurance

  • Destination experiences

  • Other travel-related services offered by Suppliers

 

Bookings are made through the platform using the Company's booking technology.

 

Suppliers are responsible for providing and fulfilling the services associated with any booking made through the Services.

The applicable Supplier may establish additional booking terms, cancellation policies, and service conditions, and these will be presented to the Consumer during the booking process.

 

16. BOOKING AVAILABILITY

 

Availability and pricing for travel services displayed through the Services may change at any time.

 

Suppliers or third-party systems supply inventory displayed on the platform and may be updated in real time or through periodic data synchronization.

 

The Company does not guarantee the availability of any specific travel service, including, without limitation:

 

Bookings may include, without limitation:

  • golf rounds and tee times

  • resort or hotel accommodations

  • activities and ancillary services

  • spa or wellness services

  • travel packages or bundled travel experiences

  • travel insurance and weather protection products

  • destination experiences, tours, or excursions

  • other travel-related services offered by Suppliers

 

Availability may change due to factors including Supplier inventory updates, cancellations, maintenance schedules, system synchronization delays, or other operational changes.

Pricing and availability may change at any time before final booking confirmation.

 

In certain circumstances, bookings may be canceled, modified, or rejected if inventory errors, pricing discrepancies, or system synchronization issues occur.

 

If a booking cannot be fulfilled due to such errors, the Company may cancel the booking and issue a refund of any amounts paid in accordance with applicable booking and refund policies.

 

If the supplier is unable to connect dynamically to confirm availability in real-time, the booking confirmation does not guarantee fulfillment. Supplier fulfillment is secured only after the reservation is accepted and confirmed by the relevant supplier, where required.
 

17. THIRD-PARTY SYSTEM DEPENDENCY

 

Certain features of the Services rely on third-party systems, integrations, or data sources, including Supplier systems, payment processors, and external APIs.

 

The company is not responsible for the availability, accuracy, performance, or reliability of third-party systems or services. Interruptions, delays, or errors caused by third-party systems may impact the functionality of the Services. 

 

Company shall not be liable for damages arising from failures or disruptions of third-party systems.

 

18. BOOKING ERROR SAFE HARBOR

 

Because pricing, availability, and inventory information displayed through the Services may be supplied by Suppliers, third-party systems, or external data integrations, errors may occasionally occur.

Such errors may arise from system malfunctions, synchronization delays, API data feeds, third-party inventory systems, or other technical or operational issues beyond the Company's control.

The company reserves the right to cancel, modify, or reject any booking that results from an error, including, without limitation, errors involving:

  • incorrect pricing or pricing discrepancies

  • system malfunctions or technical failures

  • Supplier inventory or availability errors

  • data synchronization issues between systems

  • API or third-party data feed errors

  • duplicate bookings or reservation conflicts

  • suspected fraudulent activity or payment irregularities

 

If a booking is affected by such an error, Company may cancel or modify the booking and issue a refund for any amounts paid.

 

Company shall not be liable for any losses, damages, expenses, or other claims arising from booking errors, pricing discrepancies, inventory errors, or technical issues associated with third-party systems.

 

Company reserves the right to correct any pricing, inventory, or booking errors that may occur through the operation of the Services.

 

A booking confirmation issued through the Services does not guarantee Supplier fulfillment where the booking resulted from a pricing or inventory error.
 

19. PLATFORM SECURITY & FRAUD PROTECTION

 

Company may implement fraud detection systems, booking validation procedures, and transaction monitoring to protect the integrity of the Services.

 

Company reserves the right to suspend, cancel, or review bookings that appear to involve fraudulent activity, payment irregularities, or violations of these Terms.

 

Company may temporarily suspend access to the Services where necessary to investigate potential security incidents, fraud, or misuse of the platform.

 

20. CANCELLATIONS AND REFUNDS

 

Cancellation and refund policies for travel services booked through the Services are determined by the applicable Supplier.

Consumers are responsible for reviewing the cancellation policies, refund terms, and other booking conditions presented at the time of booking.

Cancellation eligibility, refund amounts, and applicable deadlines may vary depending on the Supplier, the type of service booked, and the terms associated with the reservation.

 

Certain booking channels or distribution partners may apply additional cancellation or refund policies, which will be disclosed at the time of booking.

 

Where a booking is canceled in accordance with the applicable Supplier policy, refunds may be issued subject to the terms of that policy.

 

Where the Company manages settlement with Suppliers, the Company may process refunds, cancellations, or payment adjustments in accordance with Supplier policies, consumer

protection requirements, or applicable booking terms.

 

The company may deduct refunds, cancellations, chargebacks, or other payment adjustments from amounts payable to Suppliers or other parties involved in the booking transaction.

 

Refund processing times may vary depending on the applicable payment processor, financial institution, or booking channel.

21. GOLF AND EVENT-SPECIFIC TERMS

 

Certain travel experiences offered through the Services may be subject to operational conditions or restrictions determined by the applicable Supplier or event organizer.

 

Golf Bookings

 

Golf tee time bookings may be affected by course conditions, operational policies, and environmental factors.

 

Golf reservations may be impacted by, without limitation:

  • weather conditions

  • frost delays or course closures

  • aeration schedules

  • maintenance schedules

  • cart path or cart restrictions

  • daylight or seasonal tee time limitations

Replay eligibility, rain checks, refunds, and other adjustments are determined solely by the applicable golf course or Supplier. 

 

Course policies regarding cancellations, delays, or modifications will apply to the booking.

 

Concerts, Events, and Activities

Bookings for concerts, sporting events, festivals, and other ticketed experiences may be subject to the policies of the event organizer, venue, or ticket provider.

 

Event bookings may be affected by:

  • event cancellations or postponements

  • venue capacity limitations

  • performer or schedule changes

  • ticketing policies established by the event organizer

 

The applicable event organizer or Supplier determines ticket availability, seating assignments, and entry conditions.

 

Refunds, exchanges, or rescheduling for events are governed by the policies established by the event organizer or ticket provider.

 

The company is not responsible for operational decisions, schedule changes, or service delivery associated with golf courses, event venues, or other Suppliers.

 

22. TRAVEL RISK DISCLAIMER

 

Travel, outdoor recreation, sporting activities, and destination experiences involve inherent risks.

 

Consumers assume responsibility for their participation in any activities, services, or experiences booked through the Services.

 

Such risks may include, without limitation:

  • weather conditions

  • physical activity or sports participation

  • travel delays or transportation disruptions

  • venue conditions or crowd-related risks

  • Operational decisions made by Suppliers

Consumers are responsible for determining whether a particular activity or travel experience is appropriate for their personal circumstances, health, and abilities.

 

Consumers are encouraged to consider purchasing travel insurance or weather protection products offered through the Services to help protect against certain cancellations, travel disruptions, or unforeseen circumstances.

 

The company is not responsible for injuries, losses, damages, or disruptions arising from participation in travel activities or services provided by Suppliers.

 

23. SUPPLIER LIABILITY SHIELD

 

Suppliers offering services through the Services are independent businesses.

 

Suppliers are not employees, agents, partners, or representatives of the Company.

 

Suppliers are solely responsible for the operation, management, and delivery of the services they provide.

 

The Company does not own, operate, manage, or control any golf course, hotel, resort, event venue, transportation provider, or other Supplier facility.

 

The Company is not responsible for the acts, errors, omissions, negligence, policies, or conduct of any Supplier.

 

Company shall not be liable for any claims, damages, losses, or injuries arising from services provided by Suppliers, including, without limitation:

  • injuries occurring at a golf course, hotel, resort, venue, or other Supplier location

  • death, personal injury, or illness

  • property damage, loss, or theft

  • service quality issues or dissatisfaction with Supplier services

  • Supplier cancellations or schedule changes

  • Supplier overbookings or inventory errors

  • Supplier policy changes

  • delays, disruptions, or operational decisions made by Suppliers

 

Suppliers are solely responsible for honoring bookings, providing services, and complying with applicable laws and regulations.

 

Any claim, dispute, or request for compensation arising from travel services must be directed to the Supplier providing the service.

 

The company does not guarantee the safety, quality, legality, or suitability of any Supplier services. 
 

24. CONFIDENTIALITY

 

Each party may receive confidential or proprietary information from the other party in connection with the Services.

 

Each party agrees to protect such confidential information with reasonable care and to use it solely for purposes related to the Services and the performance of obligations under these Terms.

 

Confidential information includes, without limitation:

  • business plans and strategies

  • pricing and commercial terms

  • platform technology and software architecture

  • booking systems, APIs, and technical documentation

  • supplier relationships and distribution arrangements

  • product roadmaps and development plans

  • financial information and performance data

 

Confidential information does not include information that:

  • is or becomes publicly available through no fault of the receiving party

  • was already known to the receiving party before disclosure

  • is independently developed without the use of the confidential information

  • is received lawfully from a third party without restriction

 

A party may disclose confidential information where required by law, regulation, or court order, provided that the disclosing party gives reasonable notice to the other party where permitted.

 

The confidentiality obligations in this section survive termination of the Services.

 

Platform technology, booking logic, and system architecture are deemed to be the Company's Confidential Information.

 

25. INDEMNIFICATION

 

Customer agrees to indemnify, defend, and hold harmless Company and its officers, directors, employees, affiliates, and partners from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

  • inaccurate or misleading pricing, inventory, or content provided by Customer

  • services, policies, or actions of Suppliers introduced or managed by Customer

  • travel services, activities, or experiences booked through the Services

  • personal injury, illness, death, or property damage arising from Supplier services

  • Intellectual property disputes arising from Customer-provided content or materials

  • Customer’s misuse of the Services or violation of these Terms

  • Customer’s violation of applicable laws or regulations

 

Company agrees to indemnify and defend Customer against claims that the Company’s platform technology infringes the intellectual property rights of a third party.

 

The indemnifying party will have the right to control the defense and settlement of any claim, provided that the indemnified party cooperates reasonably in the defense of such claim.

 

If the Services are determined to infringe third-party intellectual property rights, Company may modify the Services to be non-infringing or terminate the affected portion of the Services.
 

26. LIMITATION OF LIABILITY

 

To the fullest extent permitted by applicable law, Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to the Services.

 

Such excluded damages include, without limitation:

  • lost profits or lost revenue

  • loss of data

  • loss of business opportunities

  • business interruption

  • travel disruptions or itinerary changes

  • Supplier service failures

  • booking errors caused by third-party systems or integrations

 

Company shall not be liable for damages arising from services provided by Suppliers, travel conditions, operational decisions of Suppliers, or events occurring at Supplier locations.

 

Company’s total cumulative liability arising from or related to the Services, whether in contract, tort, negligence, strict liability, or any other legal theory, shall not exceed the total fees paid by Customer to Company during the twelve (12) months preceding the event giving rise to the claim.

 

This limitation applies regardless of the number of claims and regardless of the legal theory on which the claim is based.  The limitations in this section apply even if a remedy fails of its essential purpose.

27. PLATFORM SERVICE DISCLAIMER

 

The Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Company disclaims all warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

The company does not guarantee that the Services will be uninterrupted, error-free, or free of harmful components.

 

The company does not guarantee the availability of any Supplier inventory, travel service, or booking opportunity displayed through the Services.
 

28. CHANNEL INTEGRITY AND PLATFORM PROTECTION

 

Customer shall not bypass, replicate, or otherwise circumvent the Services or the Company platform.

 

Customer may not, directly or indirectly:

  • clone, copy, or replicate the Company’s booking engine or platform functionality

  • develop or operate competing booking technology based on the functionality or workflows of the Services

  • Route booking transactions outside the platform to avoid applicable fees or commissions

  • direct bookings away from the Services after a Supplier or booking opportunity has been introduced through the platform

 

Where a Supplier relationship or booking opportunity is introduced through the Services, Customer shall not migrate such Supplier or related transactions to another booking platform for a period of twenty-four (24) months without the prior written consent of Company.

 

These restrictions are intended to preserve the integrity of the Services and the distribution ecosystem enabled by the platform. The company may monitor booking activity through the Services to ensure compliance with these Terms.

 

Marketplace Non-Solicitation

 

Customer agrees that it will not use the Services to identify, contact, or establish direct commercial relationships with Suppliers to circumvent the platform.

 

Without limitation, Customer shall not:

  • Solicit suppliers introduced through the Services to transact bookings outside the platform

  • Encourage suppliers to bypass the platform for future bookings

  • Use Supplier contact or business information obtained through the Services to establish competing booking arrangements

  • Otherwise, attempt to avoid using the platform for transactions involving Suppliers first introduced through the Services.

 

If Customer establishes a direct commercial relationship with a Supplier that was first introduced through the Services, Customer shall not migrate booking transactions involving that

Supplier to another booking platform or system for a period of twenty-four (24) months without the prior written consent of Company.

 

This restriction does not prevent Suppliers from independently conducting business outside the platform; however, Customer may not actively facilitate or participate in such circumvention.

 

Supplier Data Protection and Anti-Scraping

 

Customer acknowledges that the Services contain proprietary databases, supplier listings, inventory data, pricing information, and other information relating to Suppliers and travel services available through the platform.

 

Customer shall not, directly or indirectly:

  • scrape, crawl, harvest, or extract Supplier data from the Services using automated tools

  • Use bots, spiders, scripts, or automated tools to collect Supplier listings, pricing data, or booking information

  • compile or create a database of Suppliers based on information obtained through the Services

  • Use Supplier information obtained through the Services to build or support a competing travel marketplace or booking platform

 

Customer may access Supplier information solely for purposes of facilitating bookings through the Services in accordance with these Terms.

 

Any attempt to systematically extract Supplier information, pricing data, inventory information, or other platform data for purposes outside the authorized use of the Services constitutes a material breach of these Terms.

 

Marketplace Data and Analytics Protection

 

Customer acknowledges that the operation of the Services generates aggregated data, analytics, performance insights, booking patterns, pricing trends, and other operational intelligence relating to the platform and the marketplace.

 

Company retains all rights to such platform data, analytics, insights, and marketplace intelligence derived from the operation of the Services.

 

Customer may access reports or analytics made available through the Services solely for purposes of operating its use of the platform.

 

Customer shall not:

  • Use platform analytics or marketplace data to develop or operate a competing booking platform

  • aggregate platform data with external sources to replicate the marketplace functionality of the Services

  • distribute platform analytics or supplier performance data to third parties without Company authorization

 

The company may use aggregated or anonymized marketplace data to improve the Services, develop new products, analyze marketplace performance, and support platform operations.
 

29. FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure results from events beyond the reasonable control of that party.

 

Force majeure events include, without limitation:

  • severe weather or natural disasters

  • acts of God

  • fires, floods, earthquakes, or storms

  • internet outages or telecommunications failures

  • cloud infrastructure or hosting service disruptions

  • cyber incidents or security attacks

  • failures of third-party systems, APIs, or integrations

  • payment processor or financial network outages

  • Supplier shutdowns or operational closures

  • transportation disruptions

  • government actions, travel restrictions, or regulatory changes

  • labor disputes, strikes, or workforce interruptions

During the continuation of a force majeure event, the affected party’s obligations under these Terms shall be suspended to the extent affected by the event.

 

The affected party shall use commercially reasonable efforts to resume normal performance as soon as practicable after the force majeure event ends.

 

Neither party shall be liable for damages, losses, or penalties resulting from delays or failures caused by a force majeure event.

 

Force majeure events affecting Suppliers, third-party systems, or travel service providers may impact the availability of services offered through the platform.

 

Force majeure events do not relieve Customer of payment obligations for Services already provided or fees accrued prior to the force majeure event. If a force majeure event continues for an extended period, either party may terminate the affected Services upon reasonable notice.
 

30. TERM AND TERMINATION

 

These Terms shall remain in effect for the service term specified in the applicable Order Form (the “Term”), unless terminated earlier in accordance with this Section.

 

The Term may automatically renew for successive renewal periods if specified in the applicable Order Form, unless either party provides written notice of non-renewal prior to the renewal date.

 

Either party may terminate the Services upon written notice if the other party materially breaches these Terms and fails to cure such breach within a reasonable cure period after receiving notice of the breach.

 

The company may suspend or terminate access to the Services immediately if Customer:

  • violates the platform use restrictions set forth in these Terms

  • engages in fraudulent or unlawful activity

  • attempts to circumvent the platform or distribution channels

  • fails to pay fees when due

 

Upon termination of the Services:

  • Customer’s access to the Services will terminate

  • All rights to use the platform, booking technology, APIs, and White-Label Pages will cease

  • Customer must remove all White-Label Pages, widgets, booking links, or embedded booking technology from its websites or digital properties

  • Any outstanding fees, commissions, or payment obligations will remain immediately due and payable

 

The company may retain transaction records and booking data as required for operational, legal, or financial purposes.

 

Termination of the Services will not affect any rights or obligations that accrued prior to the termination date. The company may disable or deactivate White-Label Pages and booking integrations upon termination.
 

31. SURVIVING TERMS

 

Termination or expiration of the Services shall not affect any rights or obligations that by their nature are intended to survive termination.

 

Without limitation, the following provisions shall survive termination or expiration of these Terms:

  • confidentiality obligations

  • ownership of intellectual property and platform technology

  • data ownership and permitted data use

  • restrictions on platform use and channel integrity protections

  • indemnification obligations

  • limitation of liability provisions

  • payment obligations and outstanding fees

  • dispute resolution and governing law provisions

 

Termination of the Services does not relieve either party of obligations incurred prior to the effective date of termination.

 

The company may retain records of bookings, transactions, and operational data as required for legal, accounting, fraud prevention, or compliance purposes. Any provision that by its nature should survive termination shall survive regardless of whether it is expressly listed above.

 

32. GOVERNING LAW AND DISPUTE RESOLUTION

 

These Terms and any dispute, claim, or controversy arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

 

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between the parties shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

 

A single arbitrator shall conduct the arbitration. The place of arbitration shall be Florida, unless the parties mutually agree to another location. The arbitrator’s decision shall be final and binding, and judgment on the arbitration award may be entered in any court of competent jurisdiction.

 

Nothing in this Section prevents either party from seeking temporary or injunctive relief from a court of competent jurisdiction to protect confidential information, intellectual property rights, or platform integrity.

 

To the fullest extent permitted by law, the parties waive any right to a trial by jury in connection with disputes arising from these Terms.

Customer receives only a limited, non-exclusive, non-transferable right to access and use the Services during the applicable service term. Customer shall not claim ownership of, co-develop, or assert any intellectual property rights in the Services or any component of the platform. Customer shall not represent to any third party that it developed, owns, or contributed to the development of the platform technology. Any suggestions, feedback, ideas, or recommendations provided by Customer regarding the Services may be used by Company without restriction and without obligation to Customer. All improvements, enhancements, modifications, or derivative works related to the Services shall remain the exclusive property of Company.

 

33. INTELLECTUAL PROPERTY OWNERSHIP AND NO IMPLIED LICENSE

 

All right, title, and interest in and to the Services and all related intellectual property are and shall remain the exclusive property of Company.

The company’s intellectual property includes, without limitation:

  • platform software and architecture

  • booking engines and booking workflows

  • APIs and integrations

  • algorithms and automation logic

  • software code and system design

  • user interfaces, templates, and configurations

  • documentation, specifications, and technical materials

  • platform features, functionality, and system improvements

 

Customer acknowledges that the Services represent proprietary technology developed solely by Company.

 

Except for the limited right to access and use the Services during the applicable service term, no license, ownership interest, or other rights in the Services or the underlying technology are granted to Customer.

No rights or licenses are granted by implication, estoppel, course of dealing, or otherwise.

Customer’s use of the Services, integration with the platform, participation in platform development discussions, or provision of suggestions or feedback shall not create any ownership rights or intellectual property claims in the Services. Customer shall not represent to any third party that it owns, co-developed, or contributed to the development of the platform technology.

All improvements, enhancements, updates, configurations, or derivative works related to the Services shall remain the exclusive property of Company. 

Any suggestions, feedback, or ideas provided by Customer regarding the Services may be used by Company without restriction or obligation to Customer. Any rights not expressly granted in these Terms are reserved exclusively by Company.

Customer may, from time to time, provide suggestions, feedback, or recommendations regarding the Services. Customer agrees that Company may freely use, incorporate, and commercialize such feedback without restriction or obligation to Customer.

34. PLATFORM CONFIGURATIONS AND CUSTOMIZATIONS

From time to time, the Services may be configured, customized, branded, or deployed for the Customer through white-label pages, integrations, implementation services, or platform configuration.

All such configurations, implementations, customizations, and deployments of the Services remain part of the Company platform and do not create any ownership rights for Customer.

Without limitation, the following remain the exclusive property of Company:

  • white-label booking pages

  • booking engine configurations

  • platform workflows and packaging logic

  • APIs and integration frameworks

  • user interface templates and layouts

  • reporting structures and dashboards

  • system architecture supporting the Services
     

Customer acknowledges that any configuration, customization, integration, or branding of the Services is performed using the Company platform and does not create any intellectual property rights for Customer.

Customer shall not claim ownership of any platform configuration, system workflow, booking architecture, or technology associated with the Services.

35. RESERVATION OF RIGHTS

 

Except for the limited rights expressly granted under these Terms, all rights, title, and interest in and to the Services and related intellectual property are reserved exclusively by Company.

No rights or licenses are granted to Customer by implication, estoppel, course of dealing, or otherwise.

Customer’s access to or use of the Services shall not be interpreted as granting any ownership interest or intellectual property rights in the platform technology or any component of the Services.
 

36. MODIFICATIONS

 

The Company may update or modify these Terms from time to time to reflect changes in the Services, legal requirements, or business practices.

Updated Terms will be posted on the Company website or otherwise made available through the Services.

Unless otherwise stated, modifications will become effective upon posting.

Customer’s continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

If Customer does not agree to the updated Terms, Customer may discontinue use of the Services in accordance with the termination provisions of these Terms.


 

37. ENTIRE AGREEMENT

 

These Terms, together with any applicable Order Form, Statement of Work, or written service agreement between the parties, constitute the entire agreement between Company and Customer regarding the Services.

These Terms supersede all prior or contemporaneous agreements, communications, negotiations, or understandings relating to the subject matter of the Services.

In the event of a conflict between these Terms and an applicable Order Form, the Order Form shall control solely with respect to the commercial terms specified therein.

No amendment or modification of these Terms shall be effective unless made in writing and authorized by Company, except as otherwise permitted under the Modifications section above. 

Section headings are provided for convenience only and do not affect interpretation.

bottom of page